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Important Information About Late Penalty Notices - Effective May 2020

Starting May 2020, the Coastside County Water District will no longer print and mail late penalty notices. All bills are due and payable on the 25th of each month. Any balance not paid after the due date will be assessed a late penalty fee on the next monthly billing statement.

Paying Your Water Bill (Making Payments)

This email address is being protected from spambots. You need JavaScript enabled to view it. and let them know you want to go to paperless billing!

For your convenience, the District offers several options for payment of your water bill. Payments may be made in the form of cash, check or credit card (VISA and MasterCard). Coastside County Water District also offers direct debit and online banking services.

CCWD encourages you to consider paperless billing. Paperless billing means that you will receive your statements by email. The benefits of receiving statements electronically are that you will receive your statement about 5 days earlier than if you choose to have your statement mailed to you and you will help the District reduce paper waste and postage costs.

Payments are due on the 25th

Auto-Pay Options
1. Credit Card  Recurring credit card payments can be arranged by calling customer service. The District only accepts VISA and MasterCard.
2. Direct Debit The total amount due can be automatically withdrawn from either your savings or checking account on the due date. Complete the ACH direct debit authorization form and return it to customer service.
3. On-line Banking Many banking institutions offer online banking options. Check with your banking institution to see if this is an option for you.
Single Pay Options
1. Mail Use the return envelope provided by the District. Please don’t send cash and include your statement coupon with your check.
2. Office Submit your payments in person during normal business hours. You may pay by check, cash or credit card.
Use the District’s drop-box during or after normal business hours. Please do not place cash in the drop-box.
3. On-line Make a single online credit card payment. You must register on our online payment portal.
To register or access our online payment portal – click here.
To read our customer sign-up guide – click here.
Please contact Customer Service at (650) 726-4405 for any additional questions you may have concerning your water service. Customers may also email Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.